With the recent growth of online retail in our market, more and more consumers in Australia and New Zealand have been deceived into purchasing so-called "brand new, authentic Callaway Golf products" at very low prices on eBay.com and other Internet auction and online retail sites that have turned out to actually be low-quality fakes. Sales of counterfeit Callaway Golf products on such sites have dramatically increased over the last few years.
How can you protect yourself from being a victim of counterfeiters?
Here are some guidelines to help you as you prepare to purchase genuine Callaway Golf products:
1. Do the Callaway Golf Clubs you are purchasing feature the unique Callaway Golf
If the answer is ‘no,’ your chances of purchasing counterfeits increases greatly.
2. Are you purchasing from an authorised Callaway Golf retailer?
If the answer is "no," your chances of purchasing counterfeits increase greatly.
3. Is the price for the "brand new, top of the line" clubs too good to be true?
Remember, if the deal looks too good to be true, it probably is and you should be
4. Does the seller explain his willingness to part with the clubs at a bargain-
basement price by claiming that he "won the clubs” in a tournament or raffle, or
that they were "a gift” that he doesn’t need?
Sellers of counterfeit Callaway Golf clubs on the Internet often use these and other
stories to deceive their victims.
5. If the club is a driver, #3 wood or an 8-iron within a set of irons, does it have a
serial number on the hosel?
If the answer is "no," there is a very high probability that these clubs could be
counterfeit. Unfortunately, this serial number test alone is not sufficient to determine
whether the clubs are genuine. This is because most counterfeit clubs have bogus
serial numbers on them. So remember, merely because a club has a serial number does
not mean that it is authentic.
Many Callaway Golf club heads are made of multiple materials, including the use of carbon composite on the crown of Octane Drivers and all Fusion/FT model woods. Counterfeiters often substitute metal or titanium on the crown of these clubs and paint it to resemble carbon composite. If you take a metal object, such as a key or a coin, and tap it on the section of the head that is supposed to be carbon composite and it makes a pinging sound the club is likely counterfeit. When using the metal object to tap on the same section of an authentic head made of carbon composite a much softer sound will be heard.
6. If you are in doubt about the authenticity of the clubs being offered, have you
contacted Callaway Golf and asked for assistance?
If you do so, your chances of being victimized decrease significantly.
authentic Callaway Golf clubs, buy only from authorized Callaway retailers.
Should you have a question, or require advice on how to purchase authentic Callaway Golf clubs, please call 1800 , or email us at email@example.com. To report a suspected counterfeit product, please email us at firstname.lastname@example.org