Effective November 1, 2006 (last updated June 22, 2011)
About This Policy
This policy describes Callaway Golf's privacy practices. It applies to how we handle information on the websites where this policy is posted. These sites may include websites designed for mobile devices. The policy may also apply to mobile device applications like ones for smart phones or tablets. If it does apply, it will be accessible on those devices or applications. This policy also applies to the upro mx device.
Information We Collect
For example, we may collect your name and email address. We may also collect your street address, fax number, or phone number. We may also collect password reminders (such as your mother's maiden name or the name of your favorite pet). We may collect other I.D. numbers like user names.
For example, we might collect information about your lifestyle or your golf game. We may also collect information about your buying preferences.
For example, if you make purchases, we might collect your credit card information. We might also collect security information like your mother's maiden name.
Information you post or share on the Site.
For example, you might be able to post feedback about our products that others visiting our sites will see.
For example, we may collect information about the website browser you are using. We might also track the pages you visit or the third party websites from which or to which you go from our Site. We collect this information using the tracking tools described here. To control those tools, please read the "Your Choices" section.
How We Collect Information
We collect information directly from you.
For example, we collect information when you register on the Site or make an online purchase. We also collect information if you take our surveys or participate in online forums. From time to time we offer sweepstakes, contests, and prize draws, and collect information as part of those programs. We may also allow you to post information in an online forum.
We collect information from you passively.
For example, we use common tracking tools like cookies and web beacons to track user behavior.
We combine information we may get from other sources.
For example, if you are a subscriber to one of our services and register for an additional product or service, we may combine the information we already have about you. We may also combine information about you that we learn from third parties. For example, if you use one of our Facebook Connect features, we will combine information we obtain from that feature with information we already have.
Use of Information Collected
We use information for our business purposes. These include:
To process your requests and for related purposes.
For example, to fulfill an order you place with us. Or, we may use your information to contact you about a purchase.
To tell you about new products and services.
For example, we might send you updates about our sites or new products. We may also send you other information which we think you might find interesting. We may contact you using the contact information we have about you. We may also customize our website to show you products or information we think you would find interesting.
We might tell you about third party products or services we think you will like.
For example, we might send you information about a deal that we are able to offer to our registered users.
To operate our Sites and serve our advertisements.
For example we use information we collect to analyze trends and improve site layout. We also monitor traffic patterns at our sites to personalize our site. We sometimes work with third parties to help us with our site monitoring activities. Our monitoring may include tracking your online activities, either ourselves or with the help of our vendors. To learn more about our tracking tools, click here.
When you have given us permission, we might authorize other companies to contact you directly.
For example, if you register online we might give you the option of receiving marketing information from trusted business partners.
|We may share information:
||Can you limit sharing?
|With our corporate entities and subsidiaries.
|With third parties who perform services on our behalf. For example, we share information with vendors, or will authorize them to collect information on our behalf. Some vendors may be located outside of the United States.
|With any successor to all or part of our business. For example, if part of our business was sold we may sell our customer list as part of that transaction.
|With third party business partners. For example, we will share your information with operators of co-branded websites that offer merchandise to you. We will also share your information with trusted third parties in whose products or services might be of interest to you or for joint promotional purposes.
||In most circumstances
|To government agencies or law enforcement. We may also share with others if we think we are legally obligated, or to protect ourselves. For example, we will disclose information in response to subpoenas or investigative requests.
|For other reasons as may be described to you.
||In some circumstances
|On our message boards and forums. We may also allow you to submit comments on our sites. Please remember that any information that is disclosed in these areas becomes public information.
||You should not disclose your personal information in such a forum.
You can opt out of marketing emails by following the instructions in any marketing emails you receive. You can also opt-out by sending us an email. To request changes to or to review your information, please send us an email. To opt out of having your information shared with third parties for their marketing purposes, please email us. We will process your request as required by law. Some of our sites also have a "My Profile" area where you can modify your preferences.
You can choose not to provide personal information. You can also choose to turn off tracking tools. To learn how to turn off tracking, click here. However if you don't provide us with information you will not be able to participate in certain features, like contests or sweepstakes. Also, if you turn off tracking, some features may not work.
We contract with third parties to serve our ads across the Internet. The ads we serve may be based on tracking activities, as described in more detail here.
Security and Storage
We use industry standard security measures to protect our sites. We store information for as long as necessary to carry out the purposes described here. We will also store information for as long as we are required to legally.
While we use reasonable security measures, we cannot guarantee that the Internet or your mobile device will be completely secure. We encourage you to take steps to protect yourself online, including ensuring that any online account information you have remains secure. For example, do not share your password with other people.
Our sites are not created for children. We do not believe children are interested in our sites, and do not knowingly collect information from children under 18. If you are a parent or guardian and think we have information about your child who is under 13, please contact us.
Where We Store Information
Our sites are generally operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. Please also be aware that by using our sites and giving us your information, you consent to such transfer, and understand that the U.S. may not provide the same level of protections as the laws of your country.
From time to time we may change our privacy practices. The latest version of this policy will be posted here. If there is a material change to this policy that we wish to apply retroactively, we will notify you and obtain your consent to the extent required by law.
How to Contact Us
If you have any questions about our privacy practices, you can email us at email@example.com. You can call us in the U.S. at 800-588-9836 or in Europe at 44 (0) 20 8391 0111. If you would like to write to us, our U.S. address is:
Internet Service Representative
2180 Rutherford Road,
Carlsbad, California 92008
Our European address is:
Internet Service Representative
Callaway Golf Europe Ltd.
Barwell Business Park
Chessington, Surrey KT9-2NY