Consumers around the world have been duped into purchasing so-called "brand new, authentic Callaway Golf products,” which turn out to be low-quality fakes. Many of these sales occur on eBay.com and other online retail and auction websites; such sales of counterfeit Callaway Golf products have dramatically increased in recent years.
How can you protect yourself from becoming a victim of counterfeiters? The following guidelines will help you purchase genuine Callaway Golf products:
To obtain authentic Callaway Golf clubs, buy only from authorized retailers listed in our website locator, or purchase online from Callaway Golf. For certified used Callaway Golf clubs buy from an authorized retailer or go to Callaway Golf Pre-Owned. Should you have a question, or require advice on how to purchase authentic Callaway Golf clubs, please call 800-588-9836, or email us at firstname.lastname@example.org.
To report a suspected counterfeit product, please email us at email@example.com and include the following information:
Callaway Golf cannot reimburse you for, or repair, counterfeit product, but it is actively involved in enforcement efforts against counterfeiters around the globe, and any information about counterfeit product that you can provide will help our efforts. To learn more about Callaway Golf’s efforts to fight counterfeiters and to protect consumers from counterfeit products, please visit www.KeepGolfReal.com.