*No coupon code required. Items may ship when they become available. Free shipping is available only to addresses within the contiguous U.S.
For returns, a Return Merchandise Authorization (RMA) is required. To obtain an RMA and your FREE UPS Return Shipping Label, contact a Sales and Customer Service Representative toll-free at 1-877-723-5218 or e-mail us at consumersupport@callawaygolf.com.
If you are not satisfied with the items you have purchased, you may return them within 30 days of shipment for either a full refund or a Callaway Golf Gift Card. Still not a member of Callaway Rewards? Join & start earning points. Join Today
Delivery Timeframe
Please note that shipping times are estimates, and carriers do not deliver on holidays or weekends. They may experience delays or disruptions due to severe weather, natural disasters, or unforeseeable circumstances beyond their control. Please note any failure in credit card authorization and verification can delay shipping.
Orders requiring customization will ship via the chosen shipping method AFTER customization is completed. Express shipping methods will NOT expedite custom build timelines.
Upon placing your order, you will receive a shipping confirmation and tracking number(s) via email. You can use the tracking number provided in your shipping confirmation to monitor your shipment's progress. If you encounter any tracking issues or need assistance, please contact a Sales and Customer Service Representative toll-free at 1-877-723-5218 or via e-mail consumersupport@callawaygolf.com
In rare instances of shipping problems, contact the fulfillment partner listed in your shipping confirmation email or call us toll-free at 1-877-723-5218. If your shipment is delayed or missing, please have your order number ready when you call.
If your shipment arrives damaged, do not open the box or remove any packaging materials. Contact a Sales and Customer Service Representative at Callaway Golf or our fulfillment partners to process a damage claim with the shipping provider.
Any change of address post-shipment (UPS Intercept) will incur a $15.00 USD charge per tracking number. Initiate this request by phone at 1-877-723-5218.
Items shipped outside the contiguous U.S. to Alaska or Hawaii will be sent via expedited shipping. Standard Shipping to Alaska or Hawaii is not available. For in-stock standard orders, processing takes 4-5 business days following credit card authorization and verification.
Most items can be shipped to APO/FPO addresses. Items sent to these addresses must be shipped via the U.S. Postal Service (USPS) and cannot be expedited. Normal delivery time for these shipments ranges from 10-30 days. If a package has not been delivered within 75 days or more, submit written notice of non-receipt to Callaway Golf. Upon receipt, a claim will be filed with the USPS. If the USPS cannot provide a signature confirmation of delivery, the recipient will have the option of a full credit or reshipment of the order.
Callaway Golf does not ship or bill orders to international addresses outside the United States. Use our Retail Locator to find the nearest Authorized Callaway Golf Retailer in your area.
We accept payment by Visa, MasterCard, American Express, Discover Card, PayPal, and Affirm. If payment processing issues occur, ensure the provided credit card information matches your billing statement. Any payment issues will be communicated via email or phone.
State Sales Tax is calculated based on the shipping address provided by the customer at checkout. Tax is applied at the unit level, and exemptions may apply to certain items. Refunded taxes exclude tax applied to shipping and handling charges. Tax details will be included in order confirmation emails. For tax-related inquiries, call us toll-free at 1-877-723-5218.
We are required to collect tax on shipping and handling charges in most states. Tax reflected during the checkout process is an estimate. Actual tax will be applied when your order is shipped and will be included in order confirmation emails. If you have questions about the taxes on your order, please call us toll free at 1-877-723-5218.