Callaway Golf wants you to be fully satisfied with every purchase. If you are not satisfied with the items you have purchased, you may return them within 30 days of shipment for either a full refund or a Callaway Golf Gift Card (only redeemed through CallawayGolf.com).
How to Return Items:
To return items, you’ll need a Return Merchandise Authorization (RMA). Simply log into your account, select the items you wish to return from your order history, and follow the prompts to get your RMA and a FREE UPS return shipping label. If you need assistance, contact Customer Service at 1-877-723-5218 or email us to receive your RMA.
Note: Free UPS return shipping labels are not provided or valid for APO/FPO addresses or U.S. protectorates. Items ordered as a set must be returned together—individual clubs cannot be returned separately.
We are more than happy to personalize a Callaway Customs club just for you; but please take note that Callaway Customs orders are NON-RETURNABLE and CANNOT BE CANCELLED once submitted. Please verify all of your personalization and customization requests prior to completing your order.
We accept returns for footwear within 30 days of the shipment date. To be eligible for a return, the shoes must be in their original condition, unworn, and in the original packaging. Please ensure that any attached tags are not removed, and do not use the shoe box as the outer shipping box. Refunds for golf shoes will only be issued if the product is unused and will be credited back to your original payment method.
On returns, we can only credit the credit card used for the original purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement.
*Please note that returns, refunds and trades processed against Affirm payment plans may take up to 30 business days to appear on your Affirm balance.
On returns, we can only credit the gift card used for the original purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement.